Routing Forensics works with the systems lead routing actually runs through, and only ever reads them.
| System | What it checks or does | How it connects |
|---|---|---|
| Salesforce | Lead and deal routing: assignment rules, flows, queues, owners, speed to lead, the handoff, territories | A read-only user your admin sets up |
| HubSpot | Contacts with no owner, late assignment, first response, rotations, workflows that set the owner | Read-only scopes; workflows by an export your admin makes |
| LeanData | Held leads, routing errors, round robin pools with leavers or nobody available, the processing queue | Its records in Salesforce, read by the same user |
| Traction Complete | Round robins without retraction, criteria that cannot match, routing to people who left, stuck pauses | Its records in Salesforce, read by the same user |
| Omni-Channel | Leads waiting to be offered, and offers declined or timed out | Salesforce, read by the same user |
| Slack and Microsoft Teams | An alert the first night something breaks | An incoming webhook you create |
| Zapier, Make, n8n, Pipedream | New and fixed findings as data, to reach Jira, Asana, Linear or a spreadsheet | A webhook you create |
Alerts and webhooks carry the check, a count and the proof. They never carry a lead.
One independent check across your whole routing stack.
Routing Forensics connects as a read-only user and checks your routing against your real leads every night. Register interest and you will be first to get a free health report.
Or check it now: the free scan finds routing configuration defects in your Salesforce or HubSpot workflow export, in your browser, and nothing is uploaded.
More about Routing Forensics
- What Routing Forensics can touch in your CRM: nothing.
- Every check is proven on real Salesforce before it reaches you.
- The lead routing health checklist.
- Your router's audit log records what it did. Not what it missed.
- A Salesforce report shows what matches. Not what is broken.
- An audit is a photograph. Routing changes every week.